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Xerox Solutions Architect in Cary, North Carolina

Solutions Architect

General information

City: Cary

State/Province: North Carolina

Country: United States

Department: Information Management

Date: Tuesday, May 18, 2021

Working time: Full-time

Ref#: 20011164

Job Level: Department Leader

Job Type: Experienced

Job Field: Information Management

Seniority Level: Mid-Senior Level

Description & Requirements

Xerox (NYSE: XRX) makes everyday work better. We are a workplace technology company, building and integrating software and hardware for enterprises large and small. As customers seek to manage information across digital and physical platforms, Xerox delivers a seamless, secure and sustainable experience. Whether inventing the copier, the ethernet, the laser printer or more, Xerox has long defined the modern work experience. Learn more at www.xerox.com and explore our commitment to diversity and inclusion.

Responsibilities:

  • Provides planning, development, and execution of the Information Technology systems strategy for the business across various software and hardware platforms.

  • They include RH Linux, Microsoft, Citrix, Server and storage. Bothe on prem and public cloud infrastructure and other packaged software solutions.

  • Various industry specific applications are deployed in the environment that require management.

  • Keeps computer equipment, hardware, software, and desktop environments updated and in compliance to meet organizational needs.

  • Directs local standards for internet, telephony, video, mobile, and software solutions that align with corporate standards or guidelines.

  • Builds and maintains IT support structure that is required to ensure uninterrupted IT services (DR/BC capabilities)

  • Oversees and evaluates system security and back up procedures. Responsible for system security including internet, disaster recovery, back-up/recovery. Implements and maintains effective backup systems to ensure the integrity of all business-critical data and functionality.

  • Supports multiple Zeno locations across Florida. Coordinates activities with field offices’ staffs to ensure plans are aligned.

  • Responsible for determining project schedules and budgets and effectively managing the allocation of resources to achieve such timelines and budgets.

  • Identify, analyze, resolve, and support system-level on-premise and cloud user issues.

  • Evaluate and recommend products and services that best fit researchers/engineers/developers’ needs.

  • Gather requirements, create, maintain and support IT infrastructure architecture, automate and document architecture and processes.

Must have skills and experience:

  • Solution architecture experience (putting together solutions and associated business cases is +)

  • AWS, Azure and GovCloud:

  • Architect, manage and maintain on-prem and Cloud-based environment for research and business projects and infrastructure

  • System Administration experience: Servers, desktops, laptops, VM and cloud support. (depth in one stack major+)

  • Storage: Breadth and experience to managing on-prem (NetApp, Dell, Hitachi SAN & NAS) and cloud (AWS & Azure) enterprise storage. (depth in one storage array/area is a major+)

  • Exposure and experience with tools and technologies in Infrastructure management: Backup & Restore, Monitoring Infra/App, ITSM – Service management and CMDB and inventory/asset management systems

  • VMware: Manage and maintain infrastructure, perform upgrades, patches, P2V/consolidation, monitoring and capacity management.

  • Exposure to networking fundamentals, DNS, IAM, SIEM, Antivirus and other security products (Do not need to be subject matter experts; requires exposure and knowledge)

  • On-prem Data Center support (Rack&Stack, connectivity, server maintenance/inventory, legacy hardware, monitoring, DCIM, IPMI).

  • Leading small team of system engineers

  • Knowledge of SOX, PCI and Information Security compliance obligations.

Nice to have skills and experience:

  • System Administration experience: Servers (Linux/Solaris/Windows), NIS, NFS, DNS

  • GCP – Google Cloud Platform and Oracle Cloud – OCI

  • Kubernetes / Container orchestration Apache Mesos and like

  • Infrastructure as code - Terraform

  • AI workloads, GPU computing and HPC of various flavors.

  • Automation: Ansible, Chef, Puppet

  • Python scripting is a big+ Cloud-based HPC (e.g. Rescale): Support R&D researcher requirements for AI GPU/machine learning and simulation.

  • Rubrik backup: Primary owner with all operational responsibility.

  • Exposure to SRE and DevOps

  • Cloud Security (a big+)

  • Exposure and experience with ISO 27001, SOCII (infrastructure/app), DFARS and other audit and compliance experience is a + License Server support: FlexNet/FlexLm and other. Maintain on-prem and remote license server setup for cloud HPC.

Minimum Qualifications:

  • 10 – 15 years of IT experience with increasing leadership responsibilities for management and support of information systems and information technology.

  • A senior engineer/architect with good technical background and the ability to build collaborative relationships across the company.

  • A BS in Computer Science or equivalent combination of education and experience is required.

  • Technical skills: Demonstrated knowledge & exposure in three or four of the listed areas:

  • Operating systems including Windows and Linux,

  • Server and Storage technologies

  • Cloud technologies and security

  • Cloud Orchestration tools and technologies

  • VoIP, of WAN/LAN technology & network security,

  • Information security, e-mail (Exchange)

  • Databases (SQL), storage area networks

  • Business management software running on various platforms.

  • AWS and Azure: Proven mastery of at least one, knowledge of both

  • Linux (RedHat, Centos, Ubuntu) - imaging of physical and virtual, driver support, troubleshooting

  • Experience supporting enterprise storage (Preference for Netapp, SAN, NAS …)

Preferred Qualifications:

  • Direct management of a major IT operation is preferred.

  • Experience in distribution and/or service industry preferred.

  • Past or present MCSE, CCIE, PMI, CISM, CISSP or related certifications.

Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. Learn more at www.xerox.com and explore our commitment to diversity and inclusion! People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to XeroxStaffingAdminCenter@xerox.com. Be sure to include your name, the job you are interested in, and the accommodation you are seeking.

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