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Xerox Sr. Quality Assurance Lead in Cary, North Carolina

Xerox (NYSE: XRX) makes every day work better. We are a workplace technology company, building and integrating software and hardware for enterprises large and small. As customers seek to manage information across digital and physical platforms, Xerox delivers a seamless, secure and sustainable experience. Whether inventing the copier, the ethernet, the laser printer or more, Xerox has long defined the modern work experience. Learn how that innovation continues at

Purpose :

This position will play a primary role in planning, implementing, leading and executing all aspects of Quality and Testing. The role requires hands-on QA expertise, ability to take initiative and develop and evolve our QA processes. The right candidate will be able to analyze the systems to determine what to test, the priority of those tests and the best way to test.


  • In close collaboration with a strategic vendor, establishand evolve a formal QA/Testing practice, establishing test processes,methodology, standards, and hygiene for both agile and waterfall developmentefforts.

  • Lead development of the QA strategy, test design /plan, testautomation, and drive test execution for, a key strategic service deliverytransformation initiative.

  • Overseeing all aspects of quality assurance includingestablishing metrics, applying industry best practices, and developing newtools and processes to ensure quality goals are met.

  • Act as key point of contact for apps teams and projectteams for all QA aspects of releases, providing QA services and coordinating QAresources internally and externally.

  • Build out a diverse team with both onshore QA analystsand offshore testing execution.

  • Lead and mentor QA team members, as well as manageoutside contract testers both onshore and offshore.

  • Diagnose defects and track them from discovery toresolution.

  • Partner with application delivery teams to stay informedof new technologies being introduced and to define environment requirements andensure that system components are designed for testability.

  • Develop the strategy and enablement of User AcceptanceTesting, partnering effectively with the business to ensure goal achievement.

  • Respond to all requests from team members in a timelyprofessional manner.

Skills and Experience:

  • 5 years’ experience in the software quality fieldincluding prior hands-on quality engineering experience

  • Demonstrated experience developing and executing testcases, scripts, plans and procedures to support various developmentmethodologies.

  • Familiarity with entire software development life cycleand test cycles (Unit, Regression, Functional, Systems, Performance and Volume,User Acceptance)

  • Understanding of multi-tier web application architectureand deployment

  • Understanding of existing QA best practices andmethodologies to design, implement and automate processes

  • Experience coordinating with external QA resources

  • Prior success using a metrics-driven approach andclosed-loop feedback to improve software deliverables and improvepredictability and reliability of releases

  • Detailed and effective written communication skills fordocumenting the features tested and bugs found

  • Highly organized, detail oriented, extremely responsiveand able to prioritize a large number of tasks

  • Self-motivated, works well independently and with others

Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. Learn more at at and explorer our commitment to diversity and inclusion! at People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to Be sure to include your name, the job you are interested in, and the accommodation you are seeking.

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Title: Sr. Quality Assurance Lead

Location: North Carolina-Cary

Requisition ID: 19004684