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Xerox Windows Server & Application Support Engineer - - 16301 in CARY, North Carolina

Windows Server & Application Support Engineer at created 16-Jul-2020"/>

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Windows Server & Application Support Engineer

General information

Department: IM Engineering

Date: Thursday, July 16, 2020

Working time: Full-time

Ref#: 20003150

Job Level: Individual Contributor

Job Type: Experienced

Job Field: IM Engineering

Description & Requirements

Xerox (NYSE: XRX) makes every day work better. We are a workplace technology company, building and integrating software and hardware for enterprises large and small. As customers seek to manage information across digital and physical platforms, Xerox delivers a seamless, secure and sustainable experience. Whether inventing the copier, the ethernet, the laser printer or more, Xerox has long defined the modern work experience. Learn more at and explore our commitment to diversity and inclusion.

The Windows Server & Application Support Engineer is responsible for implementing, operating, and maintaining Windows systems and related components to ensure high levels of availability and security of the system. This person will drive adherence to the planning and implementation of policies and procedures to ensure Windows system maintenance is consistent with organizational goals, industry best practices, and established security requirements. In addition to traditional Systems Administration responsibilities, you will be part of a team that will leverage multiple cloud technologies to evolve our hosting platforms. Experience with Cloud technologies, infrastructure transformation and automation is a must.

The right candidate will need to possess the drive and interpersonal skills to resolve common conflicts experienced through transformation, help evolve the team, the platform and constantly drive business value in a dynamic and hyper-fast environment.


  • Provide hands-on Windows system administration, patching, scripting and maintenance

  • Collaborate with a cross-functional team of application developers, operations engineers, and architects to understand complex product requirements and translate them into automated solutions

  • Collaborate with peers to support and improve architecture, systems, processes, standards and tools

  • Participate in architectural discussions to ensure solutions are designed for successful deployment, security, and high availability in support of Infrastructure, Software and Platform as a Service offerings

  • Develop and maintain capacity plans for all systems

  • Respond rapidly to system maintenance needs, including evenings and weekends

  • Ensure adherence to policies/standards

  • Write and maintain code for automating the creation of scalable/resilient systems/infrastructure

  • Ensure all solutions are properly monitored and instrumented

  • Analyze server, network and storage characteristics (e.g. CPU behavior, latency, transmission speeds, packet loss and throughput), triage and troubleshoot problems


  • 5+ years Windows Server administration with enterprise level skills in Windows physical and virtual environments

  • 1+ years experience supporting web applications and relational database architectures

  • 2+ years experience writing code and/or script (PowerShell, PHP, Python, Perl and/or Ruby etc…)

  • 1+ years leveraging automation and orchestration utilities such as Puppet, Chef, or Docker

  • Working knowledge of standard Windows Server security methodologies, hardening procedures, and best practices

  • Understanding of agile and other development processes and methodologies

  • Knowledge of the various services and capabilities of cloud computing platforms (AWS, OpenStack, Azure etc.)

  • Knowledge and understanding of CI/CD processes and tools

  • Proven experience with complex multi-site and global network design, multi-layered switch environment, firewalls, VPN, Load balancers, and DNS

Soft Skills and Education

  • Aptitude for influencing others without direct authority

  • Ability to prioritize, and work well under pressure

  • Excellent communication and documentation skills, both in technical and non-technical arenas

  • Adept at learning and applying new technologies and solving new problems

  • Relevant certifications (Windows, AWS, CCP, etc.)

  • High School diploma or equivalent required

  • Bachelor’s degree preferred

Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. Learn more at at and explorer our commitment to diversity and inclusion! at People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to Be sure to include your name, the job you are interested in, and the accommodation you are seeking.


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