Xerox Jobs

Validation Specialist Linguistics - Chinese

General Information

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City

Chandigarh

State/Province

Chandigarh

Country

India

Department

DELIVERYACCOUNTOPERATIONS

Date

Wednesday, November 6, 2024

Working time

Full-time

Ref#

20034394

Job Level

Individual Contributor

Job Type

Experienced

Job Field

DELIVERYACCOUNTOPERATIONS

Seniority Level

Associate

Description & Requirements

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About Xerox Holdings Corporation

For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power today’s workforce. From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients — no matter where that work is being done. Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech. Learn more at www.xerox.com and explore our commitment to diversity and inclusion. (https://www.xerox.com/en-us/jobs/diversity)

Purpose of role

Review the Scanned images of customer Document via Cloud Applications and validate the information captured by the OCR tool, in line with the guidelines provided for each customer.

Within the designated tool, rectify the information that is incorrectly captured or capture the information missed by the OCR Application.

Save final output (information captured/corrected as per the guidelines) in the designated application for delivery to the customer via the software.

Data Validation Specialist plays an integral role in the entire Scan & Capture cycle as the invoices to be delivered to the customer are thoroughly Validated by them. Data Validation Specialist has to make sure that the information being released to the customer post Manual Validation is accurate & have to immediately raise an alarm in case there is any abnormality being observed in Data Validation Cycle. Data Validation Specialist constantly explore the opportunities of improvements.

Scope of role

Validation Specialist Linguistic role is to ensure that the information is accurately captured in the system generated forms from customer provided documents like Invoices, Claims, Utility documents etc. Demonstrate & deliver high standard of Service & Data Accuracy to our Scan & Capture Customers. The role has significant Data Accuracy responsibilities & a pivotal role to ensure continuous improvement in the Capture & Content process.

Areas of expertise and focus :

• Basic Computers knowledge including Excel & internet.

• Should be able to handle high pressures and act in a composed manner.

• Good knowledge of Process Documentation & Procedures.

• Understand customer requirements & meet the deadlines as per the SLA.

• Must have good Communication skills, a Logical thinker & a Team player.

• Understanding of basic invoicing and related AP processes will be an added advantage.

• Demonstrate understanding and compliance with ISO 9001, ISO 27001, ISO 14001, ISO 20001

Background, skills, and qualifications

• University Graduate or Diploma Holders (Non-Technical).

• Language Expertise: Based on Language required for example Chinese (Proficient – Read, Write & Speak) – a Minimum of HSK 3 and Preferably HSK4

• Relevant language skills - Should be able to converse and comprehend in English.

• Candidate should be able to work within tight timelines & maintain quality standards.

• Should have a minimum experience of 2+ years in total.

• Candidate is also required to work on English language documents apart from expertise language.

Location of this role:

• Typically, the role will be home based with travel or relocation as required per business need and company policy.

• Selected candidates will be required to support international clients. Hence required to work on Indian Public Holidays and follow international clients list of holidays.

#L1-SS3

Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. Learn more at www.xerox.com and explore our commitment to diversity and inclusion: https://www.xerox.com/en-us/jobs/diversity People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to XeroxStaffingAdminCenter@xerox.com. Be sure to include your name, the job you are interested in, and the accommodation you are seeking.