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Xerox Graphic Communications Client Manager in Dallas, Texas

Purpose:

The primary objective of the Graphic Communications Client Manager (GCCM) is to achieve revenue and profit growth targets. The GCCM is responsible for client satisfaction and loyalty to the Xerox brand within their territory and works with a diverse group of internal and external stakeholders to optimize account penetration and contract retention.

Scope:

Sales Executive with significant leadership and responsibility to drive results.

Primary Responsibilities:

Engage accounts at all levels (including VP and C-level) to understand strategic objectives and operational priorities and communicate Xerox value proposition.

Grow profitable revenue by introducing new services and solutions to solve client’s business problems and/or capture new opportunities

Develop, communicate and lead execution of a strategic business plan that supports achievement of revenue and profit growth objectives.

Understand account P&L and manage to opportunity areas

Pursue and capture complex, strategic opportunities

Leverage all Xerox channels as appropriate to optimize account penetration

Ensure successful resolution of customer satisfaction issues

Lead RFP/RFI response activities

Engage and collaborate with pricing and contracting resources to propose, negotiate and close large and complex contracts

Ensures financial governance processes are adhered to for all new and renew opportunities.

Leverage Focus Executives, Industry Marketing and Alliance Partnerships to expand client relationships and identify new opportunities

Learn more at www.xerox.com and explore our commitment to diversity and inclusion! at https://www.xerox.com/en-us/jobs/diversity

Candidate Education:

Minimum Bachelor's Degree

Preferred Master's Degree MBA Preferred

Candidate Background: Skills, Knowledge & Ability: minimum requirements:

Established track record of achieving revenue and booking targets

Demonstrated ability to manage & develop senior client relationships

Demonstrated ability to Lead and manage multiple, long and complex selling cycles

Possess a significant level of industry knowledge and end-to-end business process expertise

Possesses strong business and financial acumen (skilled in interpreting client financial statements)

Established track record of being profit focused and accountable for results

Ability to analyze performance metrics, risks, and controls

Strong negotiation skills.

Knowledge about Information Management processes and tools

Possesses strong interpersonal and teamwork skills

Able to demonstrate self-initiative and results orientation

Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to XeroxStaffingAdminCenter@xerox.com. Be sure to include your name, the job you are interested in, and the accommodation you are seeking.

Title: Graphic Communications Client Manager

Location: TX-Dallas

Requisition ID: 19003508

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