Job Information
Xerox Onsite Print Center Associate in Greenville, North Carolina
Onsite Print Center Associate
General Information
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City
Greenville
State/Province
North Carolina
Country
United States
Department
Service Delivery
Date
Thursday, June 27, 2024
Working time
Full-time
Ref#
20033320
Job Level
Individual Contributor
Job Type
Experienced
Job Field
Service Delivery
Seniority Level
Associate
Currency
USD - United States - US
Annual Base Salary Minimum
31,080
Annual Base Salary Maximum
62,160
The salary range above represents the low and high end in the local currency of Xerox’s salary range for this position and is reflected in an annualized amount. Actual salaries will vary based on factors including, but not limited to, geographic location, market competition, and/or the successful applicant’s education, experience, knowledge, skills, and abilities. The range listed is just one component of Xerox’s total compensation package for employees. Employees are also afforded a comprehensive suite of benefits, to view those details please visit Xerox Careers for your applicable country. If you are not reviewing this job posting on Xerox Careers (https://xerox.avature.net/en_US/careers) , we cannot guarantee the validity of this posting. For a list of our current internal postings, please visit Xerox Careers (https://xerox.avature.net/en_US/careers) .
Hourly: Hourly rates for this position can be shared with you per your location, this rate will fall within the posted range.
Description & Requirements
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About Xerox Holdings Corporation
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power today’s workforce. From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients — no matter where that work is being done. Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech. Learn more at www.xerox.com and explore our commitment to diversity and inclusion. (https://www.xerox.com/en-us/jobs/diversity)
ESSENTIAL FUNCTIONS:
Operate Xerox Nuvera and Iridesse digital and color equipment
Possesses skills and competencies to deliver contracted customer requirements
Print Center tasks and activities are defined and routine
Ability to lift and move up to 50 pounds
Point of contact to receive, review, and electronically log customer jobs
Operate standard finishing equipment (e.g. paper cutters, inserters, laminating, and hole punchers)
Process basic forms and update information using a PC to collect and submit meter reads
Problem solve issues to complete production, delivery, and output requirements
Perform quality inspection before, during, and after the output of each print production run
Sort and scan hardcopy materials or other mediums for use in printed documents or digital format; specific application training may be required and provided
Collect data and respond to print/copy equipment issues by contacting service personnel using specific PC applications
Estimate, schedule, and track incoming production jobs
Optimize document design for quality and reproduction
Track and store jobs as the customer requires for reuse at a future date, including file backup
Inspect files for problem areas, including fonts, image resolution, and image registration
Index electronic materials to media such as CDROM, memory stick, and cloud repositories for reproduction and distribution
Integrate variable data files into printed format using templates provided
Operate high-volume folding and inserting mail equipment
File/document conversion (utilizing standard software)
Perform operator maintenance on equipment as trained and appropriate
Maintain reporting logs and information for client billing
Perform web print job submission training and instructions to print center users as needed
Engage services from Xerox and/or non-Xerox third-party vendors to support the purchase of customer supplies and services as required
May develop work processes or templates
SKILLS:
Able to demonstrate computer skills Functional knowledge of PC (keyboard functions, mouse, etc.)
Able to demonstrate Intermediate use of MS Office (Word, Excel, PowerPoint), Web, Internet, and Intranet -- Create spreadsheets -- Use standard formulas -- Sort -- Filter, and create graphs -- Import/export information -- Embed files into applications -- Move data between Word and Excel
Able to demonstrate the ability to use / locate devices (drives, files, printers) attached to the network
Able to demonstrate the ability to send and receive emails, find, open, and save documents and files, perform data entry
Able to demonstrate ability to use Internet Explorer for web browsing, send documents to preconfigured printer
Able to demonstrate basic math skills (division, multiplication, percentages)
Able to demonstrate business maturity and professionalism
Able to demonstrate ability to coach and mentor co-workers
EXPERIENCE:
- Experience in a Customer Service environment (minimum 1 year)
EDUCATION:
Minimum: High School Diploma or equivalent
Required: Post-high school technology training or experience
EDUCATION VERIFICATION: Yes
#LI-CL1
Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. Learn more at www.xerox.com and explore our commitment to diversity and inclusion: https://www.xerox.com/en-us/jobs/diversity People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to XeroxStaffingAdminCenter@xerox.com. Be sure to include your name, the job you are interested in, and the accommodation you are seeking.