Xerox Tech Helpdesk Assoc in Honolulu, Hawaii

Xerox is the world's leading enterprise for business process and document management. Its services, technology, and expertise enable workplaces - from small businesses to large global enterprises - to simplify the way work gets done so they operate more effectively and focus more on what matters most: their real business. Xerox offers business process outsourcing and IT outsourcing services, including data processing, healthcare solutions, HR benefits management, finance support, transportation solutions, and customer relationship management services for commercial and government organizations worldwide. The company also provides extensive leading-edge document technology, services, software and genuine Xerox supplies for graphic communication and office printing environments of any size. Xerox serves clients in more than 160 countries. For more information, visit,, or

If you meet the requirements of this position and want to work for a world-class company with a great marketplace reputation, apply today.

Job Responsibilities

  • Participates in formulating and administering company policies and developing long-range goals and objectives.

  • Capitalizes on opportunities and manages risk.

  • Directs and coordinates activities of functions or business units for which responsibility is delegated to further attainment of goals and objectives.

  • Takes long-term view and builds a shared vision with others, acts a catalyst of organization change.

  • Influences other, translates vision into action.

  • Reviews analysis of activities, cost, operations, and forecast date to determine business unit progress toward stated goals and objectives.

  • Selects, develops, motivates, and deploys staff of highly competent executives, managerial, and professional employees to effectively support the functions of the divisions.

Additional Job Responsibilities

Personnel will be required to secure a Personal Clearance through the Office of Personnel Management (OPM). A background investigation will be needed to complete the clearance process. Personnel will be required to start within 30 days of being granted an Interim clearance.

Essential Skills/Knowledge

Customer Service

Technical Knowledge

  • Excel- Required

  • Word

  • Outlook

  • Internet


HS Diploma

All other duties as assigned.

Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to Be sure to include your name, the job you are interested in, and the accommodation you are seeking.



Title: Tech Helpdesk Assoc

Location: Hawaii-Honolulu

Requisition ID: 15036052

Virtual/work from home? No