Xerox Parts Coordinator in Houston, Texas
Country: United States
Department: Technical Customer Services
Date: Monday, May 3, 2021
Working time: Full-time
Job Level: Individual Contributor
Job Type: Experienced
Job Field: Technical Customer Services
Description & Requirements
Xerox (NYSE: XRX) makes every day work better. We are a workplace technology company, building and integrating software and hardware for enterprises large and small. As customers seek to manage information across digital and physical platforms, Xerox delivers a seamless, secure and sustainable experience. Whether inventing the copier, the ethernet, the laser printer or more, Xerox has long defined the modern work experience. Learn more at www.xerox.com and explore ourcommitment to diversity and inclusion. (https://www.xerox.com/en-us/jobs/diversity)
Under direction of the Parts Manager, processes parts orders and prepares pick lists for printing and picking. Maintains parts inventory database. Ensures appropriate parts levels are maintained.
ESSENTIAL DUTIES AND RESPONSIBILITIES
•Processes emergency/routine parts orders from Service Technicians and prepares pick list for picking.
•Processes external customer parts orders and pick list.
•Creates purchase orders based upon parts needs and submits to appropriate vendors.
•Enters product receipts into the operating system and prepares pick list for open service parts orders.
•Sets-up and maintains new product records and shipping information
•Maintains appropriate Service Technician car stock inventory records.
•Maintains an organized folder operating system for all open purchase orders and Service Technician's incomplete parts orders.
•Releases incomplete parts calls to the Service Technician for completed parts orders.
•Provides ETA's for backorders and expedites critical parts needs.
•Processes vendor Return Authorizations for damaged and poor quality products.
•Makes inventory corrections, adjustments and prices changes.
•Accurately processes branch credits and debits as necessary.
•Processes customer parts orders and pick lists.
•Researches and processes GIS parts requests from other GIS core dealers.
•Maintains alternate product and low cost provider's records within the operating system.
•Supports and contributes in the monthly Alternate Committee meetings.
•Assists in quarterly parts inventory processes.
•Assists in other areas of the Distribution Center as needed.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION / EXPERIENCE
Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity or expression, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. Learn more at www.xerox.com and explore ourcommitment to diversity and inclusion! (https://www.xerox.com/en-us/jobs/diversity) People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to XeroxStaffingAdminCenter@xerox.com. Be sure to include your name, the job you are interested in, and the accommodation you are seeking.
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