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Xerox Account General Manager - Federal in Maryland

Account General Manager - Federal

General information

City: Alexandria, Baltimore, Arlington

State/Province: District of Columbia, Maryland, Virginia

Country: United States

Department: Sales

Date: Monday, November 21, 2022

Working time: Full-time

Ref#: 20021062

Job Level: Manager without Direct Reports

Job Type: Experienced

Job Field: Sales

Seniority Level: Mid-Senior Level

Description & Requirements

About Xerox Holdings Corporation

For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power today’s workforce. From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients — no matter where that work is being done. Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech. Learn more at and explore ourcommitment to diversity and inclusion. (


The primary objective of the Account General Manager - Federal (AGM) is to achieve revenue, profit and signings growth targets in a territory consisting of Federal Accounts. The AGM is responsible for client satisfaction and loyalty to the Xerox brand within their territory and works with a diverse group of internal and external stakeholders to optimize account penetration and contract creation/retention.

Primary Responsibilities:

  • Engage accounts at all levels (including VP and "C Level") to understand strategic objectives, operational priorities and communicate Xerox value proposition

  • Grow profitable revenue by introducing new services and solutions to solve clients business problems and/or capture new opportunities

  • Develop, communicate and lead execution of a strategic business plan that supports achievement of revenue and profit growth objectives

  • Understand account P&L and manage to opportunity areas

  • Lead diverse and extended teams to pursue and capture complex, strategic opportunities

  • Ensure successful resolution of client satisfaction issues

  • Lead RFP/RFI response activities

  • Engage and collaborate with pricing and contracting resources to propose, negotiate and close large and complex contracts

  • Ensures financial governance processes are adhered to for all new and renewal opportunities

  • Leverages Focus Executives, Industry Marketing and Alliance Partnerships to expand client relationships and identify new opportunities


  • Minimum: Bachelor’s Degree

  • Preferred: Masters Degree

  • 5 Years’ Experience working with Federal Accounts

  • Established track record of success working with Federal government C Suite to drive services based solutions to Federal Agencies

  • Established track record of achieving revenue and signings targets

  • Demonstrated ability to manage & develop senior client relationships

  • Demonstrated ability to lead and manage multiple, long and complex selling cycles

  • Posses a significant level of industry knowledge and end-to-end business process expertise

  • Possesses strong business and financial acumen

  • Established track record of being profit focuses and accountable for results

  • Ability to analyze performance metrics, risks and controls

  • Strong negotiation skills

  • Superior knowledge of Xerox Services and Solutions desired

  • Knowledge about Information Management processes and tools

  • Possesses strong interpersonal and teamwork skills

  • Able to demonstrate self-initiative and results orientation


Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. Learn more at and explore our commitment to diversity and inclusion: People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to Be sure to include your name, the job you are interested in, and the accommodation you are seeking.