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Job Information

Xerox Delivery Driver in Massachusetts

Delivery Driver

General information

City: Brockton, Canton

State/Province: Massachusetts

Country: United States

Department: Technical Customer Services

Date: Friday, July 23, 2021

Working time: Full-time

Ref#: 20010899

Job Level: Individual Contributor

Job Type: Experienced

Job Field: Technical Customer Services

Seniority Level: Associate

Description & Requirements

Xerox (NYSE: XRX) makes every day work better. We are a workplace technology company, building and integrating software and hardware for enterprises large and small. As customers seek to manage information across digital and physical platforms, Xerox delivers a seamless, secure and sustainable experience. Whether inventing the copier, the ethernet, the laser printer or more, Xerox has long defined the modern work experience. Learn more at www.xerox.com and explore our commitment to diversity and inclusion.

We are currently hiring one FULL TIME Delivery Driver/Installation Specialist to support our clients in Canton, MA and surrounding areas.

About the Job:

Our Installation Specialists load, transport, deliver, install, and remove equipment for our clients.

Basic Requirements for Consideration:

  • 1 years' worth of experience driving a 16-26' box delivery truck or larger.

  • High School Diploma or General Education Degree (GED).

  • To be considered for this position you must clear a Motor Vehicle Report check and must have a Valid Driver's License.

Preferred Qualifications:

  • Basic knowledge of the operation and installation of delivery equipment and office equipment.

  • Ability to read and interpret documents such as maps, delivery and installation instructions/procedures. Ability to write simple correspondence such as email. Ability to effectively and professionally communicate to customers in person and over the telephone.

  • Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.

  • Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

What a typical day may look like:

  • Reviewing and verifying delivery schedule and attached paperwork. Contacting appropriate dispatcher if needed.

  • Checking paperwork on top of all machines to be loaded, verifying model number, serial number, and all serialized accessories.

  • Loading and securing all equipment on to truck using blankets, cardboard corners, and proper strapping. Warming up truck while loading when cold weather exists.

  • Confirming delivery, pickup and/or movement with customer prior to delivery Verifying address. Recording any special instructions or directions.

  • Driving truck to deliver equipment and products to customer's location.

  • Recording delivery information on delivery schedule.

  • Locating customer contact.

  • Organizing and completing all required paperwork per delivery.

  • Unloading and tagging all returned items.

  • Conducting a daily delivery truck maintenance check for operation and safety.

  • Conducting a daily review of required paperwork, tools and equipment needed.

  • Assisting in other areas of the Distribution Center as needed.

Equipment Install Duties ( but not limited to):

  • Unloads and safely moves equipment to designated area. This may include pushing, pulling utilizing dollies and/or stair climbers.

  • Assembles equipment. Powers up unit and runs test copies.

  • Provides the customer with startup equipment training

  • Obtains customer signature and date

  • Contacts appropriate sales representative and CSR

  • Connect devices to the network

  • Verify scan and print, install if necessary

Equipment Removal Duties:

  • Verifies and records model number, serial number, serialized accessories and "end meter reads."

  • Marks manuals/CD and consumables with yes or no.

  • Removes, loads and secures equipment from customer's facility.

  • Obtains customer signature and date.

  • Contacts appropriate sales representative.

Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity or expression, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. Learn more at www.xerox.com and explore our commitment to diversity and inclusion! People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to XeroxStaffingAdminCenter@xerox.com. Be sure to include your name, the job you are interested in, and the accommodation you are seeking.

© 2020 Xerox Corporation. All rights reserved. Xerox® and Xerox and Design® are trademarks of Xerox Corporation in the United States and/or other countries.

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