Xerox Jobs

Job Information

Xerox Manager I, Inside Sales (Telesales) in New Brunswick, Canada

Xerox Digital Sales Manager (Inside Sales)

Location: Saint John, NB


The primary objective of the Sales Manager is to lead a high performance sales team in achieving continuous revenue, client satisfaction. Achievement of these objectives will be delivered through skills development, coaching, collaboration and communication with employees, peers and clients.


This position has accountability to acquire, retain and grow business in new and existing accounts. Overall revenue scope varies by position. Total headcount responsibility ranges from 15-20 direct reports. The role must be able to hire, coach, develop and retain employees. The role holder engages and interfaces with C-level clients and works cross-organizationally to achieve business results.

Primary Responsibilities:

-Achieve team revenue, profit and expense objectives.

-Achieve client satisfaction objectives through engagement and growth of -C-level client relationships, account strategic plans, and client communications process discipline of team members.

-Develop and sustain a high performance sales team through continuous selection, hiring, on-boarding, development, coaching and motivation of team members.

-Provide sales leadership through sales opportunity strategy, presentations, negotiations, perseverance, marshaling of resources, deal coaching and continuous best-practice sharing

-Interpret and communicate Xerox corporate and local direction, strategies, actions and expectations.

-Analyze and interpret performance metrics and other data to make timely and informed decisions.

-Drive performance management through inspection and coaching; communicating performance concerns and taking corrective action as required.

-Work collaboratively across the organization (Service, Finance, Marketing, etc.) to enable high performance,

-Drive sales process discipline and make fact based decisions through expectation setting, analysis and utilization of sales and sales performance analytics.

Candidate Education:

University Degree, College Diploma or equivalent experience

Candidate Background:

Minimum Proven people management skills - able to motivate and supervise a team

Minimum Experience of having successfully contributed to the development and execution of business strategies to substantially increase revenues

Minimum Demonstrable experience of having designed and implemented productivity as well as customer satisfaction improvements

Minimum Demonstrated product knowledge (hardware and software) relative to the assignment specifics.

Minimum Proven effective interpersonal skills with demonstrated business maturity

Minimum Excellent presentation and influencing skills.

Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to Be sure to include your name, the job you are interested in, and the accommodation you are seeking.

Title: Manager I, Inside Sales (Telesales)

Location: Canada-New Brunswick-Saint John

Requisition ID: 19003613