Xerox Jobs

Job Information

Xerox Integration Engineer & L3 Support in New York

Integration Engineer & L3 Support

General information

City: Rochester, Webster

State/Province: New York

Country: United States

Department: Design & Development Engineering

Date: Monday, October 11, 2021

Working time: Full-time

Ref#: 20013789

Job Level: Specialist

Job Type: Experienced

Job Field: Design & Development Engineering

Seniority Level: Associate

Description & Requirements

About Xerox Holdings Corporation

For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power today’s workforce. From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients — no matter where that work is being done. Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech. Learn more at and explore our commitment to diversity and inclusion. (

Integration Engineer and L3 Support: Rochester, NY

Technology and Process: Be able to support a wide range of technical platforms, approaches and processes in the within Document management, digitization and B2B/B2C solutions: Analyze and document highly complex technical solutions to meet the needs of an assigned project

  • Program Modules, Data Interfaces and System Integration: support complex technical program

  • System Support: Support production environment (including all existing extensions, interfaces, modifications and reports) analyze urgent problems that occur and conduct root caused analysis. Be able to occasionally work out-of-office hours for urgent support needs

  • Able to handle Incident, problem management and driving root cause analysis.

  • Provide technical and functional knowledge, guidance and support to other Systems Analysts and application support

  • Able to manage software development project, perform as IT prime member independently in Enterprise critical projects.

General Knowledge & Skills

  • Computer science university Degree or equivalent experience.

  • Be able to raise applicable, relevant technical and process questions on situations that do not have any indicators for direct answers. We need a person with capability to raise questions that could result-in process improvement.

  • Progressive experience and expertise that demonstrates mastery in knowledge and capability to apply this knowledge which typically comes with up to 10 years hands-on experience.

  • Demonstrated ability to work under pressure; manage client expectations well and be able to work on several projects simultaneously.

  • Be able to drive internal and or client meetings.

  • Able to create and present solutions.

  • Able to work independently and have mentoring / leading skills.

  • Able to learn new technology and solution methodology efficiently.

Technical Knowledge and Skills

  • In-depth Hands on experience with the current versions of SQL, PL/SQL, .Net, C#, OCR/ICR imaging technology, Imaging and workflow technology. HTML, Python, ETL and or RPA technology.

  • In-depth Knowledge of data architecture, data modeling and information system development methodologies.

  • Experience with Cloud infrastructure

  • Working knowledge of some of the following security such as ISO27001, NIST and related mitigating security controls would be an asset.

  • Working Knowledge with middleware-based cloud integration technology.

Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. Learn more at and explore our commitment to diversity and inclusion! ( People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to Be sure to include your name, the job you are interested in, and the accommodation you are seeking.

© 2020 Xerox Corporation. All rights reserved. Xerox® and Xerox and Design® are trademarks of Xerox Corporation in the United States and/or other countries.