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Xerox Shop Technician in North Canton, Ohio

Shop Technician

General Information

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Akron, North Canton




United States


Materials & Supply Chain


Wednesday, November 29, 2023

Working time




Job Level

Individual Contributor

Job Type


Job Field

Materials & Supply Chain

Seniority Level



USD - United States - US

Annual Base Salary Minimum


Annual Base Salary Maximum


The salary range above represents the low and high end in the local currency of Xerox’s salary range for this position and is reflected in an annualized amount. Actual salaries will vary based on factors including, but not limited to, geographic location, market competition, and/or the successful applicant’s education, experience, knowledge, skills, and abilities. The range listed is just one component of Xerox’s total compensation package for employees. Employees are also afforded a comprehensive suite of benefits, to view those details please visit Xerox Careers for your applicable country. If you are not reviewing this job posting on Xerox Careers ( , we cannot guarantee the validity of this posting. For a list of our current internal postings, please visit Xerox Careers ( .

Hourly: Hourly rates for this position can be shared with you per your location, this rate will fall within the posted range.

Description & Requirement

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About Xerox Holdings Corporation

For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power today’s workforce. From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients — no matter where that work is being done. Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech. Learn more at and explore our commitment to diversity and inclusion. (


ComDoc, A Xerox company, is seeking a motivated Shop Technician to join our team based in North Canton, OH. The Shop Technician is responsible for set-up and refurbishment of a variety of printers and copiers, including Xerox and other manufacturers. This is a full-time opportunity in a shop / warehouse setting.

What You’ll Do:

  • Assemble and refurbish various models and manufacturers of copiers and printers for our customers

  • Customize and install software, applications and other customer requested programs

  • Troubleshoot, breakdown and diagnose equipment in need of repair, including software and hardware updates

  • Test equipment for performance and copy quality

  • Ensure that required materials are included in packaging and corresponding assigned serial numbers match with order requests

  • Update the operations team on the status of each work order

  • Assist with warehouse operations such as unboxing and distributing materials while maintaining a clean, organized, and safe work environment

What You Need to Succeed:

  • Displays a willingness to be trained on digital office equipment

  • Prior hands-on experience with troubleshooting, mechanical and electrical equipment repairs

  • Ability to use hand tools

  • Strong time management skills

  • Ability to lift, push, pull and maneuver objects weighing up to 100lbs.

  • Experience using smartphones, laptops, and tablets with exposure to Microsoft Office (Word, Excel, and Outlook)

  • Previous experience with software and hardware updates preferred

  • Familiarity with networking and internet connectivity preferred

  • Experience with copiers and printers preferred

How We Set You Up for Success:

  • Hands-on training of Xerox equipment and all aspects of the Shop Technician role and responsibilities

  • Job shadowing to prepare you to perform repairs, setups and troubleshoot independently

  • Ongoing career development

What We Offer:

  • Competitive compensation (hourly compensation and applicable overtime)

  • Comprehensive benefits offerings (including medical, dental, vision, life insurance)

  • Retirement plan – 401k

  • Paid holidays, personal choice days, and paid time off

  • A culture that offers flexibility and a healthy work life balance


Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. Learn more at and explore our commitment to diversity and inclusion: People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to Be sure to include your name, the job you are interested in, and the accommodation you are seeking.