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Xerox Human Capital Management (HCM) Technology Director in Norwalk, Connecticut

Xerox Corporation (NYSE: XRX) is an $11 billion technology leader that innovates the way the world communicates, connects and works. Our expertise is more important than ever as customers of all sizes look to improve productivity, maximize profitability and increase satisfaction. We do this for small and mid-size businesses, large enterprises, governments, graphic communications providers, and for our partners who serve them. We understand what’s at the heart of work – and all of the forms it can take. We embrace the increasingly complex world of paper and digital. Office and mobile. Personal and social. Every day across the globe – in more than 160 countries – our technology, software and people successfully navigate those intersections. We automate, personalize, package, analyze and secure information to keep our customers moving at an accelerated pace.

Learn more at www.xerox.com and explore our commitment to diversity and inclusion! at https://www.xerox.com/en-us/jobs/diversity

POSITION PURPOSE

The HCM Technology Directoris to own the deployment of full life-cycle solutions that span process design to automation of all HR functionsand enable a seamless customer and employee experience.

TheHCM Technology Directorpartners with HR functional leaders to understand business strategy and priorities. Identifies opportunities to deliver against the strategy by delivering optimized business processes, enabling technologies, and customer-centric digital experience. TheHCM Technology Directorproactively identifies technology trends that may support or impede the success of the business / HR function and shows the business the art of the possible.

TheHCM Technology Directorleads a team of process and technology professionals that align with HR business functions and end-to-end processes associated with the specific delivery tower. Responsibilities under theHCM Technology Directorinclude strategic technology planning, business engagement, process and systems design, technical solution delivery, and on-going technology sustainment including support of the operations.

TheHCM Technology Directordefines the strategic roadmap of HR and related business process optimization opportunities and owns the portfolio of technology and process improvement opportunities to deliver the roadmap. Opportunities are prioritized based upon business vision and goals. TheHCM Technology Directorleads the capital planning and budget management in support of the roadmap and is responsible for the end-to-end delivery and support of the operations.

FUNCTIONAL/TECHNICALSKILLS

  • Partners with functional HR leaders to definetechnology strategy and build supporting roadmaps, identify opportunities,create, and implement processes to improve the effectiveness of the team whiledriving a strong level of customer experience and service.

  • Leads system-wide initiatives to improveefficiency and effectiveness of human resources business processes inaccordance with priorities and direction discussed with human resources stakeholdersand leaders.

  • Proactively identifies evolving technologiesand tools that can be employed in achieving the strategic objectives of the HR organizationand business.

  • Understands current, and emerging methodologiesand frameworks for effectively delivering process optimizations based upontechnology and tools.

  • Practices effective resource and financemanagement, providing transparent governance of business funding and resources.

  • Teams across Xerox Digital eXperience (XDX) towersand shared services teams to ensure synergies are identified and propagated.

  • Provides effective team leadership andresource mentoring for optimal talent usage and development.

  • Communicates effectively across all levelswithin the organization, translating complex technology and process concepts todifferent constituents’ understanding.

TYPICALTASKS

  • Inspires and leads a team of HCM Technology Managers,providing backup and stepping in when needed to: write business requirements,develop user stories, create wireframes, organize and facilitate prototypereviews and UAT, support training delivery, etc.

  • Partners with functional HR leaders to definetechnology strategy and build supporting roadmaps

  • Identifies opportunities, create, andimplement processes to improve the effectiveness of the team while driving astrong level of customer service and experience.

  • Hunts for big ideas that identify and solveimportant HR problems and move beyond incremental features to a completeend-to-end solution. Focus on Customer success.

  • Practices effective stakeholder managementacross all levels of the organization from senior executives to individualcontributors.

  • Develops short- and long-range operatingobjectives, organizational structure, staffing requirements and succession plans.

  • Builds business case and management budget forthe department and solutions portfolio, take ownership for the delivery of thatportfolio and technical solution ensuring quality, efficiency and valuecommitments.

  • Works with IT/vendors on budget and resourceestimates for all efforts ranging from large enterprise implementations tosmaller features / enhancements – thoughtful, end-to-end solutions are a must.

  • Is the customer champion for HR, influencingthe roadmaps of other groups at Xerox to address employee needs.

  • Stays current on HR technology and trends,bringing new ideas to HR (cloud based solutions, mobile apps, etc.)

  • Drives a culture of innovation by using DesignThinking and User Centered Design principles in the day-to-day delivery of theteam’s work.

  • Is agile and comfortable managing throughshifting priorities and competing needs.

  • Provides mentorship and talent development tocontinuously improve team resource capabilities.

  • Effectively and transparently communicatesproduct and services delivery quality and stability.

  • Identifies and executes continuous capabilityimprovement initiatives to optimize delivery capabilities, throughput velocity,cost effectiveness, and long-term stability.

  • Engages with both business and functional leadersto ensure shared expectations and effective cross functional alliances.

INTERACTIONS/SYNERGIES

  • Works closely withthe HR functional heads to understand business strategies and priorities andprovide innovative solutions for achieving tangible, measurable results.

  • Collaborates withother XDX Tower heads and their teams to identify areas of synergy and bestpractices or technologies/tools that can be propagated or shared among deliverytowers.

  • Works with XDX sharedservice functions to leverage core capabilities, standards, and accelerators,participating directly in the definition of shared service capabilities andservices.

  • Engages with processand technology end users to ensure that proposed solutions are well groundedfor real world opportunities.

Requirements:

  • Bachelor or Master's degree, or equivalent experience. A degree in a HR or IT discipline is preferred.

  • Minimum 10 years' experience with dedicated project management using industry standard project management tools and techniques in a global environment.

  • Ability to lead full lifecycle solutions from business models/process and UX design to buy/build and deploy/support solutions

  • Experience implementing and/or supporting one of the top HCM systems, e.g. Oracle HCM, Workday, Success Factors, etc. strongly preferred, for a global company.

  • Functional knowledge of all HCM modules (e.g. Compensation, Talent, Recruiting/Onboarding, Learning and Development, Self-Service, etc.).

  • Excellent understanding of HR business practices and how they relate to and are incorporated into HCM systems.

  • Practitioner-level experience selecting optimal delivery method or framework based upon project characteristics, including waterfall, iterative, Agile (Scrum and Kanban)

  • Demonstrated experience handling sensitive employee data (data privacy) and confidential materials.

  • Strong interpersonal, team building, leadership, presentation and communication skills.

  • Ability to communicate effectively within all levels of the organization.

  • Ability to work independently or with teams, highly motivated to achieve results.

  • Work with geographically dispersed organizations in a multi-cultural environment.

  • Ability to multi-task and to take on new and unfamiliar assignments.

FUNCTIONAL/TECHNICAL SKILLS

  • Partners with functional HR leaders to define technology strategy and build supporting roadmaps, identify opportunities, create, and implement processes to improve the effectiveness of the team while driving a strong level of customer experience and service.

  • Leads system-wide initiatives to improve efficiency and effectiveness of human resources business processes in accordance with priorities and direction discussed with human resources stakeholders and leaders.

  • Proactively identifies evolving technologies and tools that can be employed in achieving the strategic objectives of the HR organization and business.

  • Understands current, and emerging methodologies and frameworks for effectively delivering process optimizations based upon technology and tools.

  • Practices effective resource and finance management, providing transparent governance of business funding and resources.

  • Teams across Xerox Digital eXperience (XDX) towers and shared services teams to ensure synergies are identified and propagated.

  • Provides effective team leadership and resource mentoring for optimal talent usage and development.

  • Communicates effectively across all levels within the organization, translating complex technology and process concepts to different constituents’ understanding.

TYPICAL TASKS

  • Inspires and leads a team of HCM Technology Managers, providing backup and stepping in when needed to: write business requirements, develop user stories, create wireframes, organize and facilitate prototype reviews and UAT, support training delivery, etc.

  • Partners with functional HR leaders to define technology strategy and build supporting roadmaps

  • Identifies opportunities, create, and implement processes to improve the effectiveness of the team while driving a strong level of customer service and experience.

  • Hunts for big ideas that identify and solve important HR problems and move beyond incremental features to a complete end-to-end solution. Focus on Customer

  • success.Practices effective stakeholder management across all levels of the organization from senior executives to individual contributors.

  • Develops short- and long-range operating objectives, organizational structure, staffing requirements and succession plans.

  • Builds business case and management budget for the department and solutions portfolio, take ownership for the delivery of that portfolio and technical solution ensuring quality, efficiency and value commitments.

  • Works with IT/vendors on budget and resource estimates for all efforts ranging from large enterprise implementations to smaller features / enhancements – thoughtful, end-to-end solutions are a must.

  • Is the customer champion for HR, influencing the roadmaps of other groups at Xerox to address employee needs.

  • Stays current on HR technology and trends, bringing new ideas to HR (cloud based solutions, mobile apps, etc.)

  • Drives a culture of innovation by using Design Thinking and User Centered Design principles in the day-to-day delivery of the team’s work.

  • Is agile and comfortable managing through shifting priorities and competing needs.

  • Provides mentorship and talent development to continuously improve team resource capabilities.

  • Effectively and transparently communicates product and services delivery quality and stability.

  • Identifies and executes continuous capability improvement initiatives to optimize delivery capabilities, throughput velocity, cost effectiveness, and long-term stability.

  • Engages with both business and functional leaders to ensure shared expectations and effective cross functional alliances.

INTERACTIONS/SYNERGIES

  • Works closely with the HR functional heads to understand business strategies and priorities and provide innovative solutions for achieving tangible, measurable results.

  • Collaborates with other XDX Tower heads and their teams to identify areas of synergy and best practices or technologies/tools that can be propagated or shared among delivery towers.

  • Works with XDX shared service functions to leverage core capabilities, standards, and accelerators, participating directly in the definition of shared service capabilities and services.

  • Engages with process and technology end users to ensure that proposed solutions are well grounded for real world opportunities. Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to XeroxStaffingAdminCenter@xerox.com. Be sure to include your name, the job you are interested in, and the accommodation you are seeking.

Title: Human Capital Management (HCM) Technology Director

Location: Connecticut-Norwalk

Requisition ID: 19001787

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