Xerox Professional II, HR Programs & Process in Norwalk, Connecticut

Xerox Corporation (NYSE: XRX) is an $11 billion technology leader that innovates the way the world communicates, connects and works. Our expertise is more important than ever as customers of all sizes look to improve productivity, maximize profitability and increase satisfaction. We do this for small and mid-size businesses, large enterprises, governments, graphic communications providers, and for our partners who serve them. We understand what’s at the heart of work – and all of the forms it can take. We embrace the increasingly complex world of paper and digital. Office and mobile. Personal and social. Every day across the globe – in more than 160 countries – our technology, software and people successfully navigate those intersections. We automate, personalize, package, analyze and secure information to keep our customers moving at an accelerated pace.

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The HR Program and Process Manager position is a dynamic role where you will be involved in key projects and initiatives working closely with Human Resources and Business Leaders, giving you the opportunity to gain insight into the business and help transform and reposition Xerox as a technology powerhouse. The role requires a well-organized, high energy, data savvy professional with a high level of business acumen and a can do attitude. The role is based at Xerox global corporate headquarters in Norwalk, CT.

Job Role Summary:

  • Responsible for human resource program and project implementation for business to which role is aligned.

  • Partner with HR Operations to facilitate delivery of programs.

  • Supports HR Business Partners within the assigned function, geography.

Main Responsibilities:

  • Uses best practices and knowledge of internal an external business issues to deliver programs that facilitate the execution of business priorities

  • Acts as a resource for colleagues with less experience

  • Requires in-depth knowledge and experience

  • Decisions guided by policies, procedures and business plan

  • May have domestic and/or global accountability

  • Help deliver a workforce that can execute on the business strategy

  • Interpret and analyze data, draw insights and translate to drive business outcomes.

  • Partner with key functions across the business to remove barriers that impact productivity.

  • Coordinate and assist with the planning and execution of HR Programs such as succession planning, talent management, compensation, workforce planning and reward and recognition

  • Support in the execution of change measurement and management activities

  • Coordination between HR Operations, HR Insights and COE’s to process promotions, organizational changes, transfers, relocations and assignments and HR data and dashboards

  • Interface as required to support HRBPs and HR Operations with L3 and L4 leaders to roll-out HR programs and projects

  • Support the annual strategic planning process for the organization they support

  • Provide project management for large, cross-functional HR projects

  • Oversee key operational activities such as managing agenda creation and follow-up actions for team supported

Skills, Knowledge and Abilities

  • Demonstrated project management skills highly preferred.

  • Proven track record of completing projects to specifications while dealing with challenges such as changing schedules and constantly evolving requirements.

  • Excellent professional development skills such as oral and written communications, teamwork and collaboration, work planning, and estimating.

  • Highly organized, self-motivated, customer oriented and able to work independently as well as within a team and with internal business partners.

  • Possesses exceptional strategic thinking, planning and relationship skills.

  • Solid change management, negotiation and facilitation skills

  • Possesses computer skills with ability to learn loan origination system and automated underwriting systems.

  • Excellent data analytics skills; proficient with Excel.


Minimum Bachelor’s Degree, Master’s Degree (HR, MBA) preferred

Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to Be sure to include your name, the job you are interested in, and the accommodation you are seeking.

Title: Professional II, HR Programs & Process

Location: Connecticut-Norwalk

Requisition ID: 18005836