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Xerox Sr. Manager, Content Strategy - - 22936 in NORWALK, Connecticut

Sr. Manager, Content Strategy at created 14-Sep-2020"/>

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Sr. Manager, Content Strategy

General information

Department: Marketing Communications

Date: Monday, September 14, 2020

Working time: Full-time

Ref#: 20009667

Job Level: Department Leader

Job Type: Experienced

Job Field: Marketing Communications

Description & Requirements

Xerox (NYSE: XRX) makes every day work better. We are a workplace technology company, building and integrating software and hardware for enterprises large and small. As customers seek to manage information across digital and physical platforms, Xerox delivers a seamless, secure and sustainable experience. Whether inventing the copier, the ethernet, the laser printer or more, Xerox has long defined the modern work experience. Learn more at and explore our commitment to diversity and inclusion. at

Job Summary

The Senior Manager, Content Strategy will be responsible for developing the vision, cadence, and depth of our content offerings, overseeing every step of the process from ideation and creation to distribution and conversion. Working closely with various stakeholders including marketing, corporate communications, and sales, the Senior Manager, Content Strategy will be tasked with the overall quality and efficacy of content across the site, video and social media. Success will be measured through increased engagement with customers, potential customers, and the wider marketplace, with the ultimate goal of driving higher conversion. This role is critical in building our organic audience while working closely with paid media to ensure strategic alignment. The ideal candidate is a lifelong storyteller with excellent editorial instincts, possesses a creative knack for leveraging the specific vernacular of digital media to tell stories, is perennially curious about users’ changing and fragmented content consumption habits, and is comfortable operating in a complex, matrixed, large organization.


  • Strong thought leader who crafts compelling stories that tell the overall Xerox brand story effectively, with an emotional pull, credibility of messaging, and level of sophistication that is not always seen in content marketing.

  • Lead editorial team to create written and visual content that can be featured both externally and internally and drives awareness and business performance

  • Help set and report on OKRs/Objectives and Key Results for content on the site, video and social, and distributed through related properties.

  • Conceptualize and socialize a strategy for achieving these OKRs and then distill that strategy into action by building a daily, weekly and monthly editorial calendar.

  • Align content strategy with business strategy and e-commerce initiatives, looking for ways to increase revenue and capture greater sales leads.

  • Work with audience development and social media to ensure the effective, efficient distribution of content, and to gather learnings from campaign successes and failures.

  • Benchmark Xerox’s offerings against competitors as well unrelated but innovative digital content publishers to gather learnings and inform strategic decision making.

  • Manage a network of vendors including individual contributors and agency resources.

Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. Learn more at at and explore our commitment to diversity and inclusion! at People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to Be sure to include your name, the job you are interested in, and the accommodation you are seeking.

© 2020 Xerox Corporation. All rights reserved. Xerox® and Xerox and Design® are trademarks of Xerox Corporation in the United States and/or other countries.


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