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Xerox Sr. Program Director, XFS in Norwalk, Connecticut

Sr. Program Director, XFS

General information

City: Norwalk

State/Province: Connecticut

Country: United States

Department: Strategy

Date: Thursday, February 11, 2021

Working time: Full-time

Ref#: 20010448

Job Level: Manager without Direct Reports

Job Type: Experienced

Job Field: Strategy

Description & Requirements

Xerox (NYSE: XRX ) makes every day work better. We are a workplace technology company, building and integrating software and hardware for enterprises large and small. As customers seek to manage information across digital and physical platforms, Xerox delivers a seamless, secure and sustainable experience. Whether inventing the copier, the ethernet, the laser printer or more, Xerox has long defined the modern work experience. Learn more at and explore our commitment to diversity and inclusion.


  • The role holder will be responsible for complex XFS programs or elements therein. The successful candidate will think strategically and manage methodically. She/he partners across Xerox to ensure the success of XFS organizational, digitalization, revenue growth and financial reporting programs.

  • Working alongside heads of operations, sales and functions, the Director scopes global programs by using proven best practices. The Director defines and executes work products, timing, and the value to be delivered.

  • Through structured governance, the role holder works across functional lines to enable XFS programs. Superior communication skills enable the candidate to communicate program goals and direct team activities.

  • The role holder leverages appropriate methodology while carrying out responsibilities. Additionally, the program director works with adjacent and parallel programs to reduce operational friction while achieving program objectives.

  • The role holder defines and negotiates issues and choices to reduce ambiguity and move strategies forward. As such, the role must demonstrate leadership not only with internal consulting but also the discipline in which the program is delivered.

Key Responsibilities of this Position Include:

  • Maintain relationships with Business Unit leads and leadership to encourage strategy realization

  • Create narratives to document current state, present a comprehensive analysis of options, and propose solutions

  • Act as primary representative of functional team for large-scale multidisciplinary programs

  • Work across different functional teams to implement XFS programs and strategic initiatives

  • Ensure appropriate governance practices are in place to monitor and control the project

  • Define and achieve program metrics to measure program performance

  • Lead regular program reviews to drive value realization and organizational learning

  • Demonstrate excellent project management skills, inspire teamwork and responsibility with team members, and use digital tools to enhance the effectiveness of deliverables

  • Manage the interdependencies between workstreams and adjacent programs

  • Proactively identify and manage risks with appropriate controls

Basic Qualifications:

  • Required: Bachelor's Degree

  • Preferred: Relevant Master's Degree

  • Project Management Professional (PMP) or relevant agile certification (SAFE)

Preferred Qualifications:

  • 10+ Years in product/program management or equivalent role managing large scale, cross functional complex programs

  • Direct experience in managing full lifecycle projects, or subsections of large/complex project

  • Proven track record of taking ownership and successfully delivering results in a fast-paced, dynamic environment with a willingness to roll up one’s sleeves and get the job done

  • Strong analytical and quantitative skills with the ability to use data and metrics to back up assumptions, recommendations, and drive actions

  • Demonstrated ability to understand and discuss business concepts in digital, innovation, leasing, and transformation while managing trade offs

  • Business writing ability and experience, including executive presentation

  • Proven track record of managing to deadlines and objectives

  • Strong planning, organizational, leadership, meeting facilitation and negotiation skills

  • Ability to perform critical analysis of complex projects and value streams

  • Advanced proficiency in MS Project, MS Word, Visio, MS Excel and PowerPoint

Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. Learn more at and explore our commitment to diversity and inclusion! People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to Be sure to include your name, the job you are interested in, and the accommodation you are seeking.

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