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Xerox Print Production Specialist - Portland, OR in Portland, Oregon

Print Production Specialist - Portland, OR

General information

City: Portland

State/Province: Oregon

Country: United States

Department: Service Delivery

Date: Tuesday, June 21, 2022

Working time: Full-time

Ref#: 20016951

Job Level: Individual Contributor

Job Type: Experienced

Job Field: Service Delivery

Seniority Level: Associate

Description & Requirements

About Xerox Holdings Corporation

For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power today’s workforce. From the office to industrial environments, our differentiated business solutions and financial services are designed to makeevery daywork better for clients — no matter where that work is being done. Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech. Learn more at and explore ourcommitment to diversity and inclusion. (

Job Summary:

The Print Production Specialist is responsible for managing the print request life cycle to meet Xerox’s industry-leading standards while exceeding client specifications. This position affords the opportunity to lead the administration of the four major stages of Digital Print Production: Pre-Press, Print, Finishing, and Distribution. The overall objective of this role is to act as the primary representative of Xerox, delivering excellent customer service and being the trusted advisor to achieve customer satisfaction and goals.

Primary Responsibilities:

  • Deliver contracted customer services (document prepping, scanning, and storing) acting as the point of contact to receive, review, and electronically log customer jobs. Maintain Xerox required reporting logs and information for billing.

  • Operate production equipment (printer, copier, fax, scanner) and operate standard finishing equipment (e.g., paper cutters, inserters, laminating, spiral binders, hole punch unit).

  • Perform quality inspection before, during, and after the output of each production run, troubleshooting issues as needed, according to contracted SLA standards.

  • Estimate, schedule, and track incoming production jobs, keeping up-to-date records of all materials used and ensuring minimum stock and supply levels are maintained.

  • Maintain production equipment when necessary, ensuring that all equipment is used correctly.

Skills and Qualifications:

  • Provide excellent customer service, anticipating the needs of the customer to align with Xerox’s business mission/objective.

  • Able to work with minimal oversight, maintaining a high attention to detail and organization while demonstrating superior time management skills

  • Ability tolift upto 50 pounds. Must be able to stand for long periods of time, walk, bend, and reach.

  • Functional knowledge of a PC, including Microsoft Office and web browsing,sendingand receiving emails, managing files, and performing data entry.

  • Eager to learn technologies surrounding print production and finishing equipment.

Additional Benefits:

  • Full medical/dental/vision, wellness credits, and a company contribution to a Health Savings Account and 401k matching

  • Paid time off, plus holidays and personal days

  • Substantial growth opportunities for future career development within a supportive and collaborative company culture

Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity or expression, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. Learn more at and explore ourcommitment to diversity and inclusion! ( People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to . Be sure to include your name, the job you are interested in, and the accommodation you are seeking.

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