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Xerox Technical Delivery Manager in Raleigh, North Carolina

Identifies and manages resources needed for the planning, development and delivery of information systems. Influences senior-level customers and project teams through change management initiatives, ensuring that professional standards are maintained. Takes full responsibility for budgeting, estimating, planning and objective setting. Plans and manages implementation of processes and procedures, tools and techniques for monitoring and managing the performance of systems.


Has defined authority and responsibility for a significant area of work, including technical and quality aspects.

Accountable for actions and decisions taken by self.

Complexity :

Highly complex work activities covering technical, financial and quality aspects and contributing to formulation of IS strategy.

Work involves creative application of wide range of technical and/or management principles.


4-5 years of IT experience with the last 2-3 years of experience in a Technical Delivery role

Recognized as an expert in own function

Has demonstrated extensive relevant technical or business work experience.

Demonstrates the leadership skills needed to handle innovation and change resulting from the implementation of new information technology solutions.

Possesses a good level of management skills, with particular emphasis on interpersonal and negotiating skills.

Pays attention to detail.

Is skilled in conducting meetings and team management.

Has a broad knowledge and understanding of IT concepts, current and emerging RISK/XIM Coherences, and architectures, coupled with practical knowledge of problem management and the principles and processes of implementing and delivering IT services.

Has the ability to lead teams successfully, when handling complex or high impact problems.

Excellent demonstrated verbal, written and presentation skills.

Above average proficiency using office productivity applications.


This is techno-functional role requiring hands on experience to support rapid prototyping to configure or transforms business requirement into an application feature

Design, develop and implement CPQ solutions to support current and future Business processes

Liaise with internal and vendor resources to share the design requirements

Author detailed and high-quality documentation of system and functional designs

Develop relationship with business stakeholders to develop deep understanding of Business processes and identify tools available to solve problems

Ability to communicate with stakeholders in an effective manner

Ability to manage risks to keep the projects on track and costs within budget

Proficiency in Oracle CPQ and Salesforce is preferred; Knowledge of ERP, CRM and middleware technologies is a plus.

C andidate Education:

Graduation with Bachelor’s Degree or Masters Degree (preferred) Computer Science, Information Systems, Engineering

Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to Be sure to include your name, the job you are interested in, and the accommodation you are seeking.

Title: Technical Delivery Manager

Location: North Carolina-Raleigh

Requisition ID: 19004147