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Xerox Print Shop Supervisor in San Antonio, Texas

Print Shop Supervisor

General information

City: San Antonio

State/Province: Texas

Country: United States

Department: Service Delivery

Date: Thursday, January 13, 2022

Working time: Full-time

Ref#: 20015276

Job Level: Individual Contributor

Job Type: Experienced

Job Field: Service Delivery

Seniority Level: Entry Level

Description & Requirements

About Xerox Holdings Corporation

For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power today’s workforce. From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients — no matter where that work is being done. Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech. Learn more at www.xerox.com and explore ourcommitment to diversity and inclusion. (https://www.xerox.com/en-us/jobs/diversity)

At Dahill Office Technology Corp., A Xerox Company we are hiring a Print Shop Manager who will be responsible for providing onsite support per account contract specifications. This position will support our Customer in San Antonio, TX 78227.

Scope:

  • Answers questions from school district employees and vendors for the purpose of providing general information and/or status inquiries. Assists district employees, parents, board members, etc. with the design and production requirements for duplicating jobs (e.g., recommend paper, review layout, evaluate costs, etc.) for the purpose of meeting requester’s needs in the most cost effective and viable manner.

  • Calculates resource requirements (e.g., preparation and production time and labor and material costs, etc.) for the purpose of itemizing printing costs and establishing workload priorities.

  • Inspects completed jobs for the purpose of ensuring work meets requested specifications, quality standards and quantity requirements.

  • Maintains printing machines, high speed copying machine, equipment, tools, supplies, and work area for the purpose of ensuring a safe work environment and the availability of equipment and supplies required to complete work requests.

  • Maintains work production and recharge records (manual and computer) for the purpose of projecting equipment and supply requirements and ensuring the accuracy of departmental billing.

  • Performs minor repairs and routine maintenance for the purpose of maintaining bindery machines and equipment in good working condition.

  • Performs standard maintenance and minor repair of offset and duplications office equipment and coordinates its repair (e.g., ink systems, moisture systems, pressures, paper paths, bindery equipment, etc.) for the purpose of ensuring availability of equipment as needed.

  • Prepares completed jobs (e.g., binding, collating, shrink-wrapping, etc.) for the purpose of packaging jobs for distribution. Prints a variety of materials (e.g., booklets, forms, letters, etc.) for the purpose of providing duplicated materials in accordance with work request specifications.

  • Prints a wide variety of forms, catalogs, and documents (e.g., multicolor reports, announcements, forms, letterhead, fliers, pamphlets, etc.) for the purpose of providing materials needed by school personnel for instruction, conferences, special events and meetings.

  • Reviews materials submitted for duplication (e.g., spelling, layout, paper-request, etc.) for the purpose of correcting errors, avoiding unnecessary expenses, and meeting requester’s needs.

  • Schedules requests for duplicating services received from school site staff (e.g., bulletins, newsletters, booklets, and special requests, etc.) for the purpose of ensuring availability of completed materials by requested completion date.

  • Oversees personnel as assigned for the purpose of maximizing the efficiency of the work force and meeting shift requirements.

  • Performs other related duties as assigned for the purpose of ensuring the efficient and effective functioning of the work unit.

Qualifications:

  • High school diploma or General Educational Development (GED)

  • Three (3) years of related experience and/or training or equivalent is desirable

  • Must possess outstanding communication (verbal and written), interpersonal, problem solving and customer service skills

  • Strong attention to detail, strong planning and organization skills meets productivity standards, maintains a strong sense of urgency at all times

  • Teamwork balances team and individual responsibilities. Contributes to helping the team's gel as a unit, makes success of the teams a top priority, able to build morale and gain group consensus to goals and objectives, supportive of coworkers at all times

  • Demonstrates accuracy and thoroughness, always focused on identifying opportunities for process improvement along with a strong commitment to quality

  • Detail-oriented with the ability to work independently as well as collaboratively in a team setting with peers

  • Treats people with respect, keeps commitments, operates with strong integrity and ethics; upholds organizational values

  • Must be a self-starter, able to prioritize and handle multiple tasks and ability to meet strict deadlines and perform under pressure in a fast-paced work environment

  • Ability to maintain regular attendance and punctuality requirements

  • Must be able to work overtime (including evenings and weekends) as necessary to support departmental efforts

  • Must always be able to follow Safety procedures

  • Ability to work with multiple internal and external clients in a fast-paced work environment

  • Basic math aptitude including adding, subtracting, multiplication and division in all units of measure, using whole numbers, common fractions, and decimals. Compute rate, ratio, percentages and draw and interpret bar graphs

  • Strong word processing ability: using email and graphics software (MS Office Suite, Adobe Creative Suite)

Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity or expression, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. Learn more at www.xerox.com and explore ourcommitment to diversity and inclusion! (https://www.xerox.com/en-us/jobs/diversity) People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to XeroxStaffingAdminCenter@xerox.com. Be sure to include your name, the job you are interested in, and the accommodation you are seeking. © 2020 Xerox Corporation. All rights reserved. Xerox® and Xerox and Design® are trademarks of Xerox Corporation in the United States and/or other countries.

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