Xerox Jobs

Job Information

Xerox Delivery Driver / Installation Technician in Texas

Delivery Driver / Installation Technician

General information

City: Dallas, Grapevine

State/Province: Texas

Country: United States

Department: Materials & Supply Chain

Date: Thursday, July 15, 2021

Working time: Full-time

Ref#: 20011263

Job Level: Individual Contributor

Job Type: Experienced

Job Field: Materials & Supply Chain

Seniority Level: Entry Level

Description & Requirements

Xerox (NYSE: XRX) makes every day work better. We are a workplace technology company, building and integrating software and hardware for enterprises large and small. As customers seek to manage information across digital and physical platforms, Xerox delivers a seamless, secure and sustainable experience. Whether inventing the copier, the ethernet, the laser printer or more, Xerox has long defined the modern work experience. Learn more at www.xerox.com and explore ourcommitment to diversity and inclusion. (https://www.xerox.com/en-us/jobs/diversity)

Installation Specialist

Minimum / Basic Qualifications

  • High school diploma or general education degree (GED).

  • 1 years’ worth of experience driving a 24' box delivery truck. Will be required to pass a

  • mandated Department of Transportation (DOT) physical.

  • Valid current driver's license and good driving record as well as proof of insurability are

  • required for this position.

  • Must be able to travel 90% of the time with no OTR trips.

Preferred/Additional Qualifications

  • Ability to read and interpret documents such as maps, delivery and installation instructions/procedures. Ability to write simple correspondence such as email. Ability to effectively and professionally communicate to customers in person and over the telephone.

  • Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.

  • Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

JOB SUMMARY: Loads, transports, delivers, installs, removes equipment by performing the following duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Reviews and verifies delivery schedule and attached paperwork. Contacts appropriate dispatcher if needed.

  • Checks paperwork on top of all machines to be loaded, verifies model number, serial number, and all serialized accessories.

  • Loads and secures all equipment on to truck using blankets, cardboard corners, and proper strapping. Warms up truck while loading when cold weather exists.

  • Confirms delivery, pickup and/or movement with customer prior to delivery Verifies address. Records any special instructions or directions.

  • Drives truck to deliver equipment and products to customer's location.

  • Records delivery information on delivery schedule.

  • Locates customer contact.

  • Organizes and completes all required paperwork per delivery.

  • Unloads and tags all returned items.

  • Conducts a daily delivery truck maintenance check for operation and safety.

  • Conducts a daily review of required paperwork, tools and equipment needed.

  • Assists in other areas of the Distribution Center as needed.

Equipment Install Duties:

  • Unloads and safely moves equipment to designated area. This may include pushing, pulling utilizing dollies and/or stair climbers.

  • Assembles equipment. Powers up unit and runs test copies.

  • Provides customer with startup equipment training

  • Obtains customer signature and date

  • Contacts appropriate sales representative and CSR

  • Connect devices to the network

  • Verify scan and print, install if necessary

Equipment Uninstall Duties:

  • Verifies and records model number, serial number, serialized accessories and "end meter reads."

  • Marks manuals/CD and consumables with yes or no.

  • Removes, loads and secures equipment from customer's facility.

  • Obtains customer signature and date.

  • Contacts appropriate sales representative.

COMPETENCIES

Customer Service

Interpersonal Skills

Oral Communication

Teamwork

Business Acumen

Ethics

Organizational Support

Professionalism

Attendance/Punctuality

Safety and Security

Dependability

Responsible Thinking

OTHER SKILLS AND ABILITIES

Basic knowledge of the operation and installation of delivery equipment and office equipment.

PHYSICAL DEMANDS Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to walk; sit; use hands and fingers to feel, touch and move equipment. Must be able to reach with hands. Ability to speak and to hear are essential functions. The employee is often required to stand; climb or balance and stoop, kneel, crouch, or crawl. The employee must frequently move equipment weighing up to 900 pounds. Movement includes pushing and pulling. The employee must also frequently use a mechanical stair climber to move equipment weighing up to 900 pounds. This may require a great deal of physical exertion with a pulling motion up to 150 pounds. The employee may also be required to lift approximately 100 pounds in handling and transporting items.

While performing the duties of this job, the employee is frequently exposed to wet and/or humid conditions; outside weather conditions; extreme cold; extreme heat and vibration. The employee is occasionally exposed to moving mechanical parts; fumes or airborne particles; toxic or caustic chemicals and risk of electrical shock. The noise level in the work environment is usually moderate.

Qualified candidates will be required to pass a drug screen, background check and motor vehicle report.

Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity or expression, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. Learn more at www.xerox.com and explore ourcommitment to diversity and inclusion! (https://www.xerox.com/en-us/jobs/diversity) People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to XeroxStaffingAdminCenter@xerox.com. Be sure to include your name, the job you are interested in, and the accommodation you are seeking.

© 2020 Xerox Corporation. All rights reserved. Xerox® and Xerox and Design® are trademarks of Xerox Corporation in the United States and/or other countries.

DirectEmployers